The abridean Edge
Abridean was founded in 2000 to develop a provisioning solution so that service providers could efficiently manage Microsoft Exchange accounts in a shared hosted environment. From the start we understood that our success was dependent on the success of our service provider partners. Since 2000 the messaging and collaboration environment has undergone significant changes and growth. As a result we have expanded our product range and our client base, which now also includes enterprises. However our philosophy has remained the same – your customers (and end users) are our customers and we only succeed when you succeed.
Our client list now includes some of the worlds largest hosted email providers as well as international corporations. These organizations have chosen to use Provisor, our award winning provisioning software, for a variety of reasons including efficiency, competitive differentiation and security. However in a dynamic and mission critical environment like messaging and collaboration, the product is only part of the solution. As important are the people that stand behind the product.
Abridean is based in Halifax, Nova Scotia, Canada. Halifax hosts 5 universities and a strong group of IT resources, including Research in Motion’s support centre. Our beautiful ocean-side city attracts a creative and dedicated workforce; in fact a lot of our employees have been with us since our inception.
Passionate about our software we continue to improve our provisioning solution based on our customer’s feedback. All of our support and development is handled in-house by people who know our product and can speak clearly to your questions. Our trusted relationships often lead to specific development projects involving our customers’ end users.
Meet a couple of managers
Supported by the Board of Directors, abridean’s management team is comprised of seasoned managers with extensive experience in technology and business operations. Here are two profiles by way of example:
Peter Bidgood joined us in 2000 as a product manager and is now our VP of Service Provisioning Solutions. His twenty-three years of IT experience includes the management of a VAR, IT hardware and service business, software development and scientific consulting. Prior to joining abridean Peter helped represent Saint Mary’s University as a "mature" student in the Concordia MBA International Case Competition. He must have enjoyed it as since then he has travelled to three continents engaging with abridean’s customers and partners.
Eric Holm has also been with us since 2000. Eric heads up our development team, bringing over 18 years of experience in software development, including work at Princeton and the nuclear engineering department at Columbia University. More recently he was heavily involved in modifying Provisor to support Microsoft Exchange 2007 through the PowerShell interface. When Eric isn’t responding to requests from product management he still finds time to teach meditation in North America and Europe.
The Bottom Line
The provisioning of messaging and collaboration services like Exchange, SharePoint and BlackBerry devices is a vital function in many organizations, be it for internal users or external customers. Abridean’s management understands this, which is why people like Peter and Eric stay closely engaged with our customers. They are also happy to speak with prospective clients, especially if you are not only looking for a solution today but also a partner to support you going forward.